Barriers to communication - related to the care worker
- Created by: jordannh445
- Created on: 04-11-15 09:10
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- Barriers to communication - related to care workers
- Attitude and prejudice(discrimination, stereotyping and labelling)
- A care worker may have expectations of themselves or of the individual
- EXAMPLE- an individual is unable to maintain personal hygiene, the care worker may dislike the odour and display their dislike by ignoring the individual
- Stereotype - are assumed characteristics based on a large group of individuals whose beliefs, habits and actions are perceived to be similar
- A care worker may have expectations of themselves or of the individual
- Lack of motivation
- They lack interest in the work and may not have the driving force to give their best
- EXAMPLE- they may be poorly paid or have to work unsociable hours
- They lack interest in the work and may not have the driving force to give their best
- Conformity to work place norms
- Care workers accept routines of the work place which may not be in the best interest of the individual
- Lack of skill
- The care worker may not be properly qualified for the tasks they have been given and may carry out a procedure incorrectly
- Preoccupation with own needs
- This is about the care worker not the individual. the care worker may be focusing on their concerns and not concentrating on their work
- Ethical dilemmas
- Is a situation where there is a conflict of what is the right action to take
- EXAMPLES
- Does a health professional give a patient all the information or do they refrain and miss important elements (how long to live)
- Privacy - when an individual is having a shower and wants to be left alone, a care worker will want to give them privacy but they may stand up and slip
- Confidentiality is not absolute. a medical professional may need to consult with another professional; they may need to share notes. an individual may have asked for the family to be told of their health but they may be at risk
- EXAMPLES
- Is a situation where there is a conflict of what is the right action to take
- Stress and physical strain
- stress and strain may result in incompetence, poor care and could put the individual at risk
- Lack of time can mean a task is rushed and incorrectly completed
- EXAMPLE- rushing a bed bath and not washing the individual completely
- Past experiences may cause stress
- EXAMPLE- the last time a carer gave an injection it hurt the individual
- Attitude and prejudice(discrimination, stereotyping and labelling)
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