4.3.4 - Working with ICT - Code of Conduct
- Created by: Annie
- Created on: 04-05-13 20:05
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- Code of Conduct
- Definition
- To help businesses ensure that their hardware and software are being used properly
- This is enforced with the punishments and threats being made if the code is broken
- The code usually covers internet usage on the employer's hardware too
- Clarifies what the user can or cannot do
- Such as what the employees can use their hardware for in their breaks (e.g. Social Networking)
- To help businesses ensure that their hardware and software are being used properly
- Problems of employee usage of ICT
- Accidental introduction of viruses
- Wasting resources by printing personal documents
- Using the Internet for private reasons - wasting work time
- Using telephone for personal calls - may stop customers getting through
- Sending personal emails from work - time wasting
- Distribution of offensive content - e.g. racist, sexism
- Misusing data for illicit purposes - breaking the Data Protection Act
- Inappropriate misuse of mobile phones - causes distraction
- Blackmail, fraud or selling information to other companies
- Violation of copyright or software licenses, resulting in legal action
- Contents of a Code of Conduct
- Protecting hardware and software from malicious damage
- Avoiding acting foolish around hardware
- Such as throwing things which could break monitors
- Treeating software disks with care
- Avoiding acting foolish around hardware
- Abiding by current legislation
- Data Protection Act
- Keeping information up to date
- Such as the Computer Misuse Act
- Not hackings into systems
- Data Protection Act
- Complying with licensing agreements
- Ensuring software is only loaded onto the right number of computers
- Must not break license agreements knowingly
- Respecting the rights of others
- Include not bullying other staff
- Not using excessive bandwidth even if personal internet use is allowed
- Authorisation and Permission on data access
- Not accessing network resources they do not have permission for
- Covers hardware to - not using colour printers or scanners without persmission
- Responsibilities
- Users have expectations on how they should action towards hardware and software
- Not introducing viruses onto the system
- Security
- Appropriate internet and email usage
- Firewalls to prevent distribution of company data
- Printed information to be handled responsibly
- Use of appropriate passwords
- Employees usually agree to a code fo conduct when starting a job - it typically covers principles which willa pply to new technology
- Protecting hardware and software from malicious damage
- Penalties for misuse
- Dismissal
- Employee may lose their job and be prosecuted
- Very serious matters/Gross misconduct
- An employee may be immediately dismissed without warnings if it was serious
- Written warning
- Formal stage - often last warning before dismissal
- Usually for a major issue or a series of smaller issues
- Informal warning
- First stage of the process - employee given the opportunity to correction themselves
- Normally for minor issues
- Dismissal
- Differences between Moral, Legal Issues and Code of Conduct
- Employment Patterns
- New technology means a change in jobs - some lost, some new
- Moral: Easier to spy on employees with technology?
- Legal: Health and Safety - cover RSI, stress etc.
- Intellectual Property Rights
- Refers to ideas that individual may have
- A brand, invention, design etc.
- Legal: Patents, Trademarks, Deisgns and Copyright
- Moral: If created in company lab - is it the companies or the individuals property?
- Refers to ideas that individual may have
- Disinformation
- Legal: Deliberately misleading a customer by giving incorrect information
- Trade Descriptions Act
- Not fully informing clients about all the facts of a product
- Moral: simplifying information about product details
- Legal: Deliberately misleading a customer by giving incorrect information
- Equity (Equality)
- Poorer people may be disavantaged
- Disability may limit use of technology
- Moral: Less developed countries cannot keep up with technology leaving them further behind
- Legal: Personal equity laws - discrimination
- Privacy
- Ability or wish to keep data or actions private
- Legal - Data Protection Act requires personal infomration to be kept private
- Moral - should email/internet usage be monitored?
- Employment Patterns
- Definition
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