CQC
- Created by: Grace.2006
- Created on: 08-12-22 13:16
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- CQC
- A public body that was designed to regulate and inspect health and social care services in England
- What do they do?
- Register care providers
- Monitor, inspect and rate services
- Take action to protect service users
- Use their independent voice to publish their views on major quality issues in health and social care
- Protect the rights of vulnerable service users
- Ensure that health and social care service provide safe, effective, compassionate, high-quality care
- Encourage services to improve
- Their values
- Excellence - being a high-performing organisation
- Caring - treating everyone with dignity and respect
- Integrity - doing the right thing
- Teamwork - learning from each other to be the best they can
- How they do their jobs
- Listen to an act on your experiences
- Involve the public ad people who receive care
- Work with other organisations and public groups
- Fid evidence to answer the 5 key questions
- How they use their assessments
- Use a range of information to assess providers flexibility and frequently
- Collect evidence on an ongoing basis
- Tailor their assessments to different types of providers and services
- Score evidence to make their judgments
- Use inspections to gather evidence to assess quality
- Use data and insight to decide which services to visit
- Observe care and talk to staff and service users
- Produce shorter and simpler reports that are assessible to the public
- Who they regulate
- Ambulance services
- Hospitals
- GPs
- Dentists
- Mental health services
- Care homes
- Clinics
- Family planning
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