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  • CQC
    • A public body that was designed to regulate and inspect health and social care services in England
    • What do they do?
      • Register care providers
      • Monitor, inspect and rate services
      • Take action to protect service users
      • Use their independent voice to publish their views on major quality issues in health and social care
      • Protect the rights of vulnerable service users
      • Ensure that health and social care service provide safe, effective, compassionate, high-quality care
      • Encourage services to improve
    • Their values
      • Excellence - being a high-performing organisation
      • Caring - treating everyone with dignity and respect
      • Integrity - doing the right thing
      • Teamwork - learning from each other to be the best they can
    • How they do their jobs
      • Listen to an act on your experiences
      • Involve the public ad people who receive care
      • Work with other organisations and public groups
      • Fid evidence to answer the 5 key questions
    • How they use their assessments
      • Use a range of information to assess providers flexibility and frequently
      • Collect evidence on an ongoing basis
      • Tailor their assessments to different types of providers and services
      • Score evidence to make their judgments
      • Use inspections to gather evidence to assess quality
      • Use data and insight to decide which services to visit
        • Observe care and talk to staff and service users
      • Produce shorter and simpler reports that are assessible to the public
    • Who they regulate
      • Ambulance services
      • Hospitals
      • GPs
      • Dentists
      • Mental health services
      • Care homes
      • Clinics
        • Family planning


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