systems and information
- Created by: declanlynch
- Created on: 16-10-13 11:57
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- Information and Systems
- different organisations have different information needs
- different activities within an organisation have different information needs
- workflow management systems
- software to help organise and analyse the business process
- identifies possible problems with the system
- different levels of task have different information needs
- different personnel have different information needs
- tactical
- semi structured decisions with medium term effect e.g. Mrs Maloney
- operational
- day-to-day operations e.g. Steve&John
- strategic
- long term decisions affecting the future of the organisation. E.g. Mr Cornally
- Back office systems
- run the internal operations of an organisation
- not visible or accessible to the public
- management information system
- manages internal and external information to aid decision making
- different organisations have different information needs
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