Referrals Mind Map

  • Created by: sadiek04
  • Created on: 09-11-22 21:15
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  • Referrals
    • Self Referral
      • A Self-Referral is when a person contacts a care provider personally by letter, email, phone call or making an appointment or attending a care setting or surgery and requesting help.
      • Access to the primary healthcare services such as doctors, dentists and opticians, is normally through self-referral. Many social care services for children and adults are accessed by self-referral.
    • Third Party Referral
      • A Third-Party Referral is when a friend, neighbour or relative contacts a health or care service on another person’s behalf.
      • For example, a neighbour may ring the social services department on behalf of a frail elderly person to request care support, or a relative concerned about the general health of a person with Down’s Syndrome may contact the GP. These referrals are usually to services that are accessible through Self-Referral.
    • Professional Referral
      • A Professional Referral is when a health or care professional contacts another service provider to request support for a service user.
      • For example, A GP referring a service user to a hospital consultant, or a head teacher referring a child with learning difficulties to an educational psychologist, or a social worker contacting the domiciliary care services for a client with disabilities.


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