operational performance
- Created by: Olivia Letts
- Created on: 02-01-19 21:00
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- Unit 3.4 ~ Decision making to improve operational performance
- Capacity - a measure of how much output it can achieve in a given period
- Capacity Utilisation - percentage of a business' capacity that is actually being used over a given period of time
- Labour Productivity - measures output per employee and how productive the workforce is
- Lean Production - approach to management that focuses on cutting out waste while ensuring quality
- Efficiency - making the best possible use of resources to minimise costs and improve competitiveness
- JIC - ordering stock just in case it runs out
- JIT - ordering stock just in time
- Cell Production - form of team working and helps ensure worker commitment
- Simultaneous Engineering - concurrent new product development through employing cross-functional teams to reduce cycle time
- Time Based Management - general approach that recognises importance of time and wants to reduce wasted time in production
- Quality Control - checks completed products for faults by quality inspectors
- Quality Assurance - checking products at each stage of production so no mistakes are made
- TQM - target of zero defects through ensuring internal and external customers are satisfied
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