BUSS2 REVISION Looking at operations management within a business. 1.0 / 5 based on 3 ratings ? Business StudiesOperations managementASAll boards Created by: SophieCreated on: 02-05-12 13:44 Operational Targets Higher Capacity Utillisation Increase Capacity Unexpected rise in demand Rationalism 1 of 5 Operations Management- Quality Fit for the purpose they are made to meet customers needs Quality control Quality Assurance Total Quality Management Quality Improvements 2 of 5 Opersations Management- Customer Service Meeting customer expectations Improving and monitoring: Market research, Training, Quality systems Uses of customer services Benefits of customer services 3 of 5 Operations Management- Working with suppliers Choosing effective suppliers depends on: Suppliers improve operational performance 4 of 5 Operations Management- Using Technology in Operati Types of technology Computer aided design 5 of 5
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