BUSS 3 Key Terms

An alternative to court of law in detriminding legal and employment disputes, involves a specialist outsider being asked to make a desicion on a dispute.

An organisational structure where authority rests with senior managment at the centre of the business

The process by which a message or information is exchaged from a sender to a reciever

A way of mediating industrial disputes to gain agreement without going to arbitration.

Employees who are part of the core workforce of a business - central to the business activities

An organisational structure where authority is delegated further down the hierrchy, away from the centre.

The processof removing one or more layers from the organisational structure

The reduction in the scale and resources of a business, usualy involving jobs losses and/or the sale or closure of business units.

The range of employment options designed to help employees balance work and home life e.g. part time, job-shaing, homeworking, annualised hour contracts etc...

Analysis of the difference betwen the workforce needs or abusines and its current capabilities.

An approach to HRM based on treating employees as resources in the same way as any other business resource.

Strategies for managing people in order to achieve business objectives.

Where a business finds it does not have sufficient employees in number, or with the right skills and experience for its needs.

Employees who are on the fringe of the core workforce, they are not essential core workers and teir activities can be outsourced or provided using flexibile contracting.

An approach to HRM based on treating employees as the most important resource in a business.

The proportion of staff that leave their employment with a busines over a period, usually measured over a year.

Individuals work in groups rather than focusing on their own specialised jobs.

Organisations of employees who seek to negotiate their employment terms through collective bargaining.

How a business detrimines how many and what kind of employees are required.

A formal meting of employer and employee to consider isues affecting the business and workplace - mandatory for larger businesses in the EU