Harley Davidson business project
- Created by: eva-marie
- Created on: 09-09-18 15:56
SLIDE 1 BUSINESS STRUCTURE
- harley davidson is an american motorcyle manufacturer founded in milwaukee on the 1900's
- it is a public comany that was created by two men: william harey and arthur davidson.
- There are now 10 directors and 7 leaders plus the CEO who is matthew s. levatich
- the original purpose of the business was to provide motorcycles for ww1 they manufactured 1500 for the military
Harley have 5 objectives to complete before 2027 these consist of :
GROWTH - build 2 milllion riders in the US
GROWTH - grow international business to 50% of annual volume
INNOVATION - launch 100 new high impact h-d motorcycles
FINANCIAL - deliver superior return on invested capital
ENVIRONMENTAL - grow the business wihtout growing environmental impact
slide 2 market position
this company is part of the recreational vehicles industry
it is the largest market shreholder of motorcycles over 750cc in the US with 57% of the market
harley davidson competes with other well known brands such as bmw yamaha suzuki and honda
bmw
- in the same niche market
-hold majority of the europian market share
-police departments NOW INVEST IN BMW INSTEAD OF HARLEY AS THEY ARE CHEAPER AND PERFORM BETTER resulting in harley to loose a large percentage of there sales
suzuki and honda
- are smaller threats as they do not specialise n the same products as harley
Yamaha
-COMPETED WITH HARLEY IN THE SUPPLY OF AUTOMOTIVE PARTS FOR THE MOTORCYCLE INDUSTRY
COMPETES WITH HARLEY THROUGH THE SALE OF YAMAHA'S DIVISION STAR MOTORCYCLES - THEY PROVIDE UP TO 8 DIFFERENT CRUISER BIKES
slide 3 public image
to own a harley davidson is a lifestyle it is not just a possession
harley's can have a negative link to villainous characters that are violent and dressed in leather with tattoos.
Harley has a reputation for being a very high maintenance bike
there was a 70's joke that said if your going to buy a harley you had better buy two - a second for spare parts
social groups image - harley owners group also known as hog
-this group can lead to brand loyalty as frindships will be made and kept in the harley name
-it also promotes a lifestyle and the brand through offering merchandise to participants
-members of these groups usually spend 30% more than other owners meaning that they are important sources of income
4 product
harley have 8 product lines with 32 models overall
they also have accessries for motorbikes along with merchandise such as clothing
pestle analysis :
POLITICAL/ LEGAL-AGE RESTRICTION ON RIDERS
ECONOMIC -RISING FUEL PRICES
SOCIAL -LITTLE TO NO SWITCH COSTS FOR BUYERS (switch costs are the fixed costs incurred when changing suppliers)
TECHNOLOGICAL/ ENVIRONMENTAL -ENVIRONMENTAL CONCERNS FOR BUYERS COULD BRING NEW RIDERS
SWOT analysis:
strengths : innovative and they have strong brand loyalty
weaknesses : expensive and dependant on the us market
opportunities : expansion abroad
threats: competative landscape external changes such as export taxes
5 location
THE COMPANY WAS MAINLY BASED IN THE US CONTAINING 86% OF DEALERS THERE
HOWEVER RECENT TAXES HAS CHANGED THIS
HARLEY DAVIDSON ARE CLASHING WITH THE PRESIDENT DONALD TRUMP
Harley stands to lose as much as $100 million a year from new European Union taxes on motorcycles that it would ship from the United States.
The EU raised its 6% tariff to 31% in response to the Trump administration's tariffs on steel and aluminum imports from Europe.
'H-D claims that it has to move production abroad as it is its "only sustainable option" in the wake of the growing trade war.'
6 CUSTOMERS
HARLEY DAVIDSON CUSTOMER ARE ON AVERAGE AGED BETWEEN 37 AND 47 YEARS OLD
HOWEVER H-D ARE ON A QUEST TO REACH OUT TO MORE FEMALE RIDERS AS WELL AS RIDERS OF A YOUNGER GENERATION
FEMALE RIDERS
'In a 2013 Mintel market report, of the 299 female motorcycle owners surveyed, 33 percent reported owning a Harley-Davidson motorcycle'
TARGET AUDIENCE FOR FEMALES :
18 - 24 INDEPENDANT BOLD AND FEMENINE
HOUSEHOLD INCOME: FAIRLY WELL OFF
LIFESTYLE: ACTIVE SPONTANEOUS AND FREE
HARLEY DAVIDSON SEE THEIR PRODUCT AS AN OPPORTUNITY FOR WOMEN TO EMPOWER THEMSELVES
YOUNGER GENERATION - HARLEY DAVIDSON ARE PLANNING TO BRING OUT A NEW ELECTRONIC BIKE
THIS WILL BE AN OPTION FOR YOUNGER RIDERS AS IT IS EASIER TO USE AS WELL AS MODERN AND FUTURISTIC
7 HAS THE ORGANISATION CHANGED
KEY DATES FOR HARLEY DAVIDSON
1903- started up in a shed sold 3 bikes
1904- sold 8 bikes
1908 - factory was made - GROWTH OPPORTUNITY
1912- HD had over 200 dealerships across the us and began distributing overseas in japan
today - OVER 1550 licensed dealers worldwide
(EVA REFER TO TABLES NOW)
Harley Davidson's units sold are decreasing since the 2008 recession
Here we can see that the demand for H-D mimics the immigration adjusted birth index.
7 HAS THE ORGANISATION CHANGED
KEY DATES FOR HARLEY DAVIDSON
1903- started up in a shed sold 3 bikes
1904- sold 8 bikes
1908 - factory was made - GROWTH OPPORTUNITY
1912- HD had over 200 dealerships across the us and began distributing overseas in japan
today - OVER 1550 licensed dealers worldwide
(EVA REFER TO TABLES NOW)
Harley Davidson's units sold are decreasing since the 2008 recession
Here we can see that the demand for H-D mimics the immigration adjusted birth index.
8 WHAT MAKES THE ORGANISATION SUCCESSFUL
BRAND IMAGE FREEDOM - GO WHEREVER YOU WANT TO, WHENEVER YOU WANT TO
AUTHENTICITY - NOTED FOR THE TRADITION OF HEAVY CUSTOMISATION, OLDEST AND QUALITY
COMMUNITY BUILDING - HARLEY OWNER GROUP HAS 1.4 MILLION MEMBERS
RITUALS - COMMUNITY FESTIVALS AND MONTHLY OR ANNUAL RIDES
MASCULINITY - UNIQUE SOUND OF THE EXHAUST, ASSOCIATION WITH ICONS IN FILMS
TOUGHNESS - RUGGED HEAVY DESIGN AND LOOK OF THE BIKES
MERCHANDISE
JACKETS HATS SAFETY GEAR BIKE CUSTOMIZATION -ALL OUR COMMONLY BOUGHT FOLLOWING THE PURCHASE OF A BIKE
FAMILY DYNAMICS
CREATES A FAMILY AND SPENDS MAJORITY OF MARKETING MONEY ON RIDES WITH EVERYONE CREATING AN EXPERIENCE FOR HARLEY RIDERS ONLY
SLOGANS : - 'ITS NOT JUST THE DESTINATION, IT THE JOURNEY ' - UNTIL YOU'VE BEEN ON A H-D, YOU HAVENT BEEN ON A MOTORCYCLE'
9 MISTAKES
-2008 RECESSION - Harley-Davidson's stock price has plunged nearly 70%, to $11.96 a share in mid-February, from $37.34 a share the year before - Overall motorbike sales fell 7.2%. 'Harley-Davidson, Inc. (NYSE:HOG) reported decreased revenue, net income and diluted earnings per share for the second quarter of 2009 compared to the year-ago period.'
- AGING DEMOGRAPHIC - HARLEY DAVIDSON HAS ADOPTED AN IMAGE OF MIDDLE AGE MEN GOING THROUGH A MID LIFE CRISIS - HOWEVER HARLEY DAVIDSON IS TRYING TO CHANGE THIS DEMOGRAPHIC BY REACHING OUT TO WOMEN AND YOUNGER GENERATIONS
-1950' JAPANESE MANUFACTURER IN US - JAPANESE MANUFACTURERS ENTERED THE MARKET
THIS RESULTED IN H-D BECOMING A 'NICHE' PLAYER IN THE INDUSTRY INSTEAD OF MARKET SHARE LEADER
AS A RESULT THEY WENT PUBLIC AND WHERE AQUIRED BY AMF
RESULTED IN FIRMS DOWNFALL
QUALITY DECREASED DUE TO COMPANY TRYING TO KEEP UP WITH MARKET LEADERS
HOW DID THEY FIX IT?
IN 1980'S THE FIRM WAS BOUGHT BACK. CREATED THE PRODUCTIVITY TRADE:- EMPLOYEE INVOLVEMNT- JIT INVENTORY PRACTICES- STATISTICAL OPERATOR CONTROL
DIFFERENTIATION: STARTED TO SUPPORT ENTHUSIAST GROUPS SUCH AS HARLEY OWNERSHIP GROUPS -REVENUES GREW TO 5 BILLION IN 2004
9 .1 MISTAKES
COMPETITORS
HIGHLY SATURATED MARKET WITH CHEAPER ALTERNATIVES
DEPENDANT ON US MARKET
85% OF DEALERS LOCATED IN US
TRUMP STEEL PRICES AND EU TARRIFF
OVER EXTENSION STRATEGY
BEERS BARS TOILETRIES
THESE PRODUCTS WHERE UNSUCCESSFUL IN THE MARKET.
10 FINANCIAL POSITION
COMPARING 2016 - 2017
(REFER TO TABLE)
EVERY SINGLE ONE IS A NEGATIVE
11. STAKEHOLDER
CUSTOMERS
FOCUS: ENSURING THAT THESE STAKEHOLDER'S INTERESTS AND EXPECTATIONS ON QUALITY, DESIGN, AND CRAFTSMANSHIP ARE MET. -- THESE SHAREHOLDERS DETERMINE H-D'S REVENUES AND PROFITABILITY
COMMUNITIES
CONTRIBUTION TO COMMUNITY DEVELOPMENT -- AFFECT COMPANIES REPUTATION AND BRAND IMAGE
HD WORKS WITH ORGANIZATIONS TO IMPROVE EDUCATION AND HEALTH
ENVIRONMENTALISTS -- the h-d foundation gives financial support to charitable organizations that have environmental conservation programs.
SUPPLIERS -- Influence the company's production capacity and corporate social responsibility programs
Determines the availability of materials that the company uses to manufacture motorcycles
EMPLOYEES
Significant stakeholders because they influence output quality and capacity
Interests include fair treatment and career opportunity
12. ADVICE FOR THE FUTURE
MARKET AND POSITION PRODUCTS TO THE RIGT MARKET SEGMENT
MULTIGENERATIONAL + MULTICULTURAL MARKETING STRATEGY TO INCLUDE YOUNG ADULTS AND WOMEN
ADVERTISE TOURING AND MUSEUMS MORE
TO SHOW CASE THE RICH HISTORY
DEVELOP TECHNOLOGY TO INCREASE AUTOMATION
CHEAPER LABOUR
EFFICIENT CUSTOMISATION
AIM TO INCREASE THEIR MARKET SHARE INTERNATIONALLY
EXPAND THE CURRENT GLOBAL PRESENCE + REACH NEW INTERNATIONAL MARKETS
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