MANAGIN RELATIONSHIPS WITH STAKEHOLDERS

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  • Created by: _Holly98
  • Created on: 05-04-16 21:28

STAKEHOLDER MAPPING & MANAGEMENT

COMMUNICATING BUSINESS ACTIVITIES / FORMING PARTNERSHIP SHARE DECISION MAKING / RESPONSIBILITY

APPROPRIATE LEVEL ENGAGEMENT DEPENDS ASSESMENT POWER STAKEHOLDER GROUP & LEVEL INTEREST

MAPAPING - MORE EFFICENT & COST EFFECTIVE

SELECT & USE ENGAGEMENT APPROPRIATE LEVELS POWER & INTEREST

GREATER POWER = MANAGED CLOSELY

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PARTNERSHIP

DECISIONS TAKEN JOINTLY

SUBSEQUENT ACTIONS IMPLEMENTED TOGETHER

RESPONSIBILITY SHARED - TWO WAY COMMUNICATION

SUITALE STAKEHOLDERS HIGH POWER & INTEREST

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PARTICIPATION

PART RELEVANT TEAM

RESPONSIBILITY PART ACTIVITY IMPLEMENT PART DECISION

ENGAGED TWO WAY COMMUNICATION - ELEMENT DECISION MAKING / SOME RESPONSIBILITY

HIGH POWER - LOW LEVEL INTERSEST

ALSO POWERFUL - HIGH LEVEL INTEREST

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CONSULTATION

FINDING OUT VIEWS RELEVANT STAKEHOLDER GROUP

RESPOND QUESIONS 

TWO WAY COMMUNICATION - LIMITED POWER INFLUENCE DECISIONS & SUBSEQUENT ACTIONS

HIGH INTEREST - LOW POWER

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PUSH COMMUNICATIONS

ONE WAY COMMUNICATION

METHODS: EMAIL / PODCAT ETC.

LOW LEVELS POWER - MAINLY LOW LEVEL INTEREST

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PULL COMMUNICATIONS

CHOOSE ENGAGE & ACCESS COMMUNICATION

LITTLE POWER & INTEREST DECISION

UNLIKELY MUCH IMPACT STAKEHOLDER - LEADING LITTLE INTEREST

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