Novice User
The Novice user's priority will be the easy of learning and easy access to help
The novice user will need clear navigation structure
The novice user will use wizards which are not as fleixble as setting it out yourself
Expert User
The Expert User will want to get the job done in the least possible time
Increased number of ways of performing the same operation
Shortcuts which the experienced user can use rather than going through a series of menus
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