Full title: The telecommunications (Lawful Business Practice) (Interception of communications) regulations 2000
This allows the monitoring of certain circumstances without consent of the sender or recipient. Only allowed when:
- Transaction logs for quality control - service desks etc.
- Monitoring to ensure a system is working effectively.
- Inspection of a file to detect possible misuse.
An organisation needs to make staff aware of when this can happen and possibly make them aware of when this will take place.
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