Unit 1 revision

Association of British Travel Agents — represents the interests of the larger UK tour operators and travel agents (with around 670 members as of 2000), and operates a bonding scheme whereby customers booking with ABTA members have their holidays protected should the operator/agent in question collapse.

The provision of somewhere to stay, usuall overnight.

The measure of accommodation stock at a defined

destination. May be given by various different measures:

♦ number of establishments

♦ number of main units within an establishment (eg

rooms, caravan stances)

♦ capacity in terms of residents (eg bed spaces).

A holiday where visitors are going to be involved in sport and/or physical recreation activities.

A tour designed around an adventurous activity suchas rafting or hiking.

The use of air transport to get customers to their destination

Association of Independent Tour Operators — performs a similar function to ABTA, although its membership (and therefore its agenda) differs in comprising some 160 of the smaller UK tour operators.

A form of package holiday where the majority of services offered at the destination are included in the price paid prior to departure (eg refreshments, excursions, amenities, gratuities).

Something, such as a swimming pool or shopping centre that is intended to make life more pleasant or comfortable for the people in a town, hotel or other place.

Air Travel Organiser's License — a requirement of the Civil Aviation Authority for all UK tour operators wishing to sell air seats on chartered or scheduled services. Necessitates a financial 'health check' and the putting up of a bond to cover the expense of reimbursing/repatriating tourists in the event of operator failure.

Places, events, buildings or areas that tourists want to visit.

Overnight accommodation usually in a private home or boarding house, with a full American-style or continental breakfast included in the rate, often without private bath facilities.

A plan to show how much money a person will need or be able to spend.

Travelling for work purposes or travel for a purpose to a destination determined by a business, and where all costs are met by that business.

To hire the exclusive use of an aircraft.

The general weather conditions usually found in a particular place.

The percentage of a selling price paid to a retailer by a supplier. In the travel industry, travel agents receive commissions for selling tour packages or other services.

Computerised reservation systems are used for inventory management by airlines, hotels and other facilities. CRSs can allow direct access through terminals for intermediaries to check availability, make reservations and print tickets.

A person who buys goods or services for their own use, a traveller.

Tourists who visit a destination and return home on the same day. Also known as excursions.

UK residents travelling within the UK.

Responsible travel to natural areas that conserves the environment and sustains the wellbeing of local people.

An activity that is diverting and that holds the attention.

The diverse community activities and cultures of a country's inhabitants, as well as its scarce and sensitive natural resources.

A place that capitalises on its connection with heritage.

The period of the year when occupancy/usage of a hotel or attraction is normally the highest. High usage invariably means higher prices for rooms or admission. Also referred to as on-season or peak season.

A book containing information on holiday resorts, holiday duration, prices and other holiday-related information.

International Air Transport Association

A group of travellers whose trip originated in another city or country.

Incoming tour operators essentially offer the same services as ground handlers although they are more likely to offer their own programmes and not just react to clients’ demands.

A tour operator which sells holiday packages through a website, eg Expedia.

Travel undertaken for pleasure and unrelated to paid work time.

Umbrella term to refer to several aspects of business tourism: meetings, incentives conventions and exhibitions.

Any tour that takes groups outside a given city or country, the opposite of inbound tourism.

Customers from abroad who are likely to be on holiday in an area for a week or more.

 a booking

A type of tourism which is practised by tourists who make responsible choices when choosing their holidays. These choices reflect responsible attitudes to the limiting of the extent of the sociological and environmental impacts their holidays may cause.

In the countryside, or like countryside.

A place near the sea where many people go for rest, sport or another stated purpose.

Holiday accommodation which includes a kitchen so that holidaymakers can cook their own meals.

Tourism that is economically, socioculturally and environmentally sustainable. With sustainable tourism, sociocultural and environmental impacts are neither permanent nor irreversible.

A tour guide provides assistance, information and cultural, historical and a contemporary heritage interpretation to people on organised tours.

A person or company which creates and/or markets inclusive tours and subcontracts with suppliers to create a package. Most tour operators sell through travel agents and/or directly to clients.

The business of providing and marketing services and facilities for leisure travellers. The concept of tourism is of direct concern to governments, carriers, and the lodging, restaurant, and entertainment industries, and of indirect concern to virtually every industry and business in the world.

A person who travels for a period of 24 hours or more in a place other than that in which he or she usually resides, whose purpose could be classified as leisure  (whether for recreation, health, sport, holiday, study or religion), business, family, mission or meeting.

Tourist attractions are defined as being destinations for visitors' excursions which are routinely accessible to visitors during opening hours. Visitors can include local residents, day-trippers or people who are travelling for business or leisure purposes. Formal definitions exclude shops, sports stadia, theatres and cinemas, as these meet a wider purpose, although in practice tourists may consider the excluded categories to be tourist attractions.

A company to promote Great Bitain to the rest of the world and to promote and develop the visitor economy, eg visitor information centres.

A visitor centre at a specific attraction or place of interest, such as a landmark, national park, national forest, or state park, providing information (such as trail maps, and about camp sites, staff contact, restrooms, etc) and in-depth educational exhibits and artefact displays (eg about natural or cultural history).

A firm that arranges all travel components.

An important segment in tourism although often ignored, VFR stands for visiting friends and relatives.

Visitors are people who undertake tourism as defined above. They are referred to as either tourists (those who stay overnight or longer in the place visited), or same-day visitors.

Visitors are people who undertake tourism as defined above. They are referred to as either tourists (those who stay overnight or longer in the place visited), or same-day visitors.