Writing to explain: example

Below is an account for a repair firm, explaining the nature of a fault and what needs to be done. Spot the techniques which are specific to writing to explain.

Faulty oven

There appears to be a problem with the gas supply to the recently fitted oven in the kitchen.

The gas hobs

These generally work okay when only one or two are used at once, however if you use all four hobs, they tend to spit and crackle, creating a health and safety risk. I have tried several different combinations in an effort to get the cooker to work effectively…