Person responsible for setting objectives, organizing resources and motivating staff so that the organization's aims are met.
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Functions of management
Setting objectives and planning, Organizing resources to meet objectives, Directing and motivating staff, Coordinating, Controlling and measuring performances against targets
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Leadership
The art of motivating a group of people towards achieving a common objective
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Directors
These senior managers are elected into office by shareholders in a limited company. They are usually head of a major functional department
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Supervisors
Appointed by management to watch over the work of others. They have a responsibility of leading a team in working towards preset goals. Not a decision making role, more of an inspector role
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Worker's representative
Elected by workers, either as trade union official or as representatives on work s council in order to discuss areas of common concerns with the managers.
A type of leadership that keeps all decision-making at the center of the organisation
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Democratic leadership
A leadership style that promotes the active participation of workers in taking decisions
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Laissez-faire
A leadership style that leaves much of the business decision-making to the workforce
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McGregor's Theory X (autocratic)
Theory X managers view their workers as lazy, disliking work and unprepared to accept responsibility, needing to be controlled and made to work.
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McGregor's Theory Y (democratic)
Theory Y managers view their workers as active, liking work and prepared to accept responsibility, not needing to be controlled and made to work.
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Informal leader
A person who has no formal authority but has the respect of colleagues and some power over them
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Emotional Intelligence
The ability of managers to understand their own emotions, and those of the people they work with, to achieve better business performance.
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4 main EI competencies
1, Self-awareness, 2, Self-management, 3, Social awareness, 4, Social skills
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Other cards in this set
Card 2
Front
Setting objectives and planning, Organizing resources to meet objectives, Directing and motivating staff, Coordinating, Controlling and measuring performances against targets
Back
Functions of management
Card 3
Front
The art of motivating a group of people towards achieving a common objective
Back
Card 4
Front
These senior managers are elected into office by shareholders in a limited company. They are usually head of a major functional department
Back
Card 5
Front
Appointed by management to watch over the work of others. They have a responsibility of leading a team in working towards preset goals. Not a decision making role, more of an inspector role
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