The structure of different levels of authority in a business organisation, one on top of the other.
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Chain of command
The path along which instructions are passed down from top management to workers.
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Span of control
The number of people over whom one person has direct control.
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Delegation
To pass on authority to make decisions.
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Organization chart
The diagram that shows the organization structure.
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Organization structure
How the business is divided into departments and management levels so that everyone knows what their jobs are and who their bosses are.
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Finance function
This function is responsible for controlling the flow of money both in and out of a business.
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Personnel function
This function is responsible for the recruitment, selection and retention of the best staff for the business.
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Production function
This function is responsible for the manufacturing processes operating within the business. It must make sure that goods are supplied on time and are of good quality.
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Factors of production
The inputs into the production process: land, labor, capital
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Marketing function
This function is responsible for identifying, anticipating and satisfying customer requirements profitably.
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Other cards in this set
Card 2
Front
The path along which instructions are passed down from top management to workers.
Back
Chain of command
Card 3
Front
The number of people over whom one person has direct control.
Back
Card 4
Front
To pass on authority to make decisions.
Back
Card 5
Front
The diagram that shows the organization structure.
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