Ch 22 - Key terms 0.0 / 5 ? Business Studies-IGCSENone Created by: a f.vCreated on: 12-11-14 12:08 Hygiene factors (Herzberg's) Things at work that result in dissatisfaction. 1 of 7 Job satisfaction The pleasure, enjoyment or sense of achievement that employees get from their work. 2 of 7 Maslow's hiearchy of needs The order of people's needs starting with basic human needs. 3 of 7 Motivation The desire to achieve a goal. 4 of 7 Motivators (Herzberg's) Things at work that result in satisfaction. 5 of 7 Pyhsioligical needs The basic needs of humans for their survival. 6 of 7 Social needs The need of humans of humans to communicate, develop friendships and belong to something. 7 of 7
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