Ch 46 - Key terms 0.0 / 5 ? Business Studies-GCSENone Created by: a f.vCreated on: 29-01-15 12:07 Downsizing The process of reducing capacity, usually by laying off staff 1 of 5 Outsourcing The contracting out of work to other businesses that might otherwise have been performed within the organisation 2 of 5 Productivity The amount of output produced in relation to the resources used 3 of 5 Work study A process which identifies the best possible way to carry out a task by looking closely at the way a job is done 4 of 5 - - 5 of 5
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