Support an individual's rights / Provide a framework to maintain and improve quality of practice / Provide guidance for those who work in the sectors / Set out the standard of practice and conduct those who work in the sectors should meet
1 of 16
Key groups
Children and young people / Vulnerable adults / Ethnic minority groups / People with disabilities / Men and women / Older adults
2 of 16
Who key legislation impacts
Service users / Care practitioners / Service providers
3 of 16
Personal hygiene
Hair tied back / Open wounds covered / No jewellery / No nail polish / Appropriate protective clothing / Appropriate hand washing routines / Regular showering and hair washing / Regular brushing of teeth / Appropriate use and disposal of tissues
4 of 16
Safety procedures
Emergency procedures / Equipment considerations / Moving and handling techniques
5 of 16
What rights are
Something people are entitled to / The minimum standard of care / Standardisation / To make sure all the needs of the service user are met (PIES)
6 of 16
The rights
Choice / Confidentiality / Consultation / Protection from harm and abuse
7 of 16
Importance of maintaining rights
Make people feel valued / Empower / Instil confidence and trust / Feel safe / Equality of access to services / Have your individual needs met
8 of 16
How care workers maintain rights
Using effective communication / Providing up to date information / Challenging discriminatory behaviour / Providing information about complaints procedures
9 of 16
Legislation to learn
Equality Act 2010 / Children's Act 2004 / Data Protection Act 1998 / Health & Safety at Work Act 1974 / Mental Health Act 2007
10 of 16
How complaints procedures support individuals to maintain their rights
Empowers / Develop trust / Protect from discrimination / Protect from abuse / Have a say in their treatment and feel valued / Know what to do if rights aren't met / Know someone will help / Something's done if treated unfairly / Feel listened to
11 of 16
What care values are
The way a care worker should work alongside a service user / Key rules they must follow / Standards all care workers must follow to ensure all PIES needs are met and standardisation
12 of 16
The care values
Maintaining confidentiality / Promote rights and beliefs / Promote equality and diversity
13 of 16
Where care values are applied
Health settings / Social care settings / Early years care and education
14 of 16
Importance of care values
Ensure standardisation of care / Improve quality of care / Provide clear guidelines to inform and improve practice / Maintain or improve quality of life
15 of 16
Effects service users if the values of care aren't applied
Physical (pain / treatment not given) / Intellectual (loss of focus / concentration) / Emotional (Feeling betrayed / Low self-esteem) / Social (Feeling excluded from the group)
16 of 16
Other cards in this set
Card 2
Front
Children and young people / Vulnerable adults / Ethnic minority groups / People with disabilities / Men and women / Older adults
Back
Key groups
Card 3
Front
Service users / Care practitioners / Service providers
Back
Card 4
Front
Hair tied back / Open wounds covered / No jewellery / No nail polish / Appropriate protective clothing / Appropriate hand washing routines / Regular showering and hair washing / Regular brushing of teeth / Appropriate use and disposal of tissues
Back
Card 5
Front
Emergency procedures / Equipment considerations / Moving and handling techniques
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