Health and Social Care Revision

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What is quality care?
Quality care is being able to choose and experinece care in order to meet ones needs, without being discriminated.
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How is quality care achieved?
1. Following safe working practises. 2. Being aware of your own attitudes. 3. Encouraging high self-esteem. 4. Not being prejudiced. 5. Applying the care values. 6. Knowing about relevant legislation.
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What are attitudes and prejudices?
The way you behave towards somebody becuase of the assumptions you make about them.
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Who can influence your attitudes towards people?
1. Family. 2. Society. 3. Friends.
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What are the two types of discrimination?
1. DIRECT - Doing/saying something that exludes an individual or group from accessing services. 2. INDIRECT - A discret type of discrimination that involves a policy/procedure that is applied to everyone, but puts some individuals at a disadvantage.
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Other cards in this set

Card 2

Front

How is quality care achieved?

Back

1. Following safe working practises. 2. Being aware of your own attitudes. 3. Encouraging high self-esteem. 4. Not being prejudiced. 5. Applying the care values. 6. Knowing about relevant legislation.

Card 3

Front

What are attitudes and prejudices?

Back

Preview of the front of card 3

Card 4

Front

Who can influence your attitudes towards people?

Back

Preview of the front of card 4

Card 5

Front

What are the two types of discrimination?

Back

Preview of the front of card 5

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