a general process of monitoring and evaluating whether specified standards are being met and achieved
quality assurance
1 of 7
statements of performance or outcomes that define an acceptable level of performance
quality standards
2 of 7
a change that is intended to correct a situation that is wrong/unfair, to make the system work more effectively
reform
3 of 7
this is the culture where organisations are controlled by procedures, role descriptions and authority definitions
role culture
4 of 7
all service providers have a legal responsibilty to do a risk assessment before they provide services in order to protect the health and safety of their staff
risk assessment
5 of 7
care provided by medical specialists who generally do not have first contact with patients
secondary care
6 of 7
a situation where there is no progress or development
stagnation
7 of 7
Other cards in this set
Card 2
Front
statements of performance or outcomes that define an acceptable level of performance
Back
quality standards
Card 3
Front
a change that is intended to correct a situation that is wrong/unfair, to make the system work more effectively
Back
Card 4
Front
this is the culture where organisations are controlled by procedures, role descriptions and authority definitions
Back
Card 5
Front
all service providers have a legal responsibilty to do a risk assessment before they provide services in order to protect the health and safety of their staff
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