System of redress that can be used by a member of staff delivering babies
Nursing and Midwifery Council
2 of 10
Type of policy 'O_ _ _ _ _ _ _ _ _ _ _ _ _'
Organisational
3 of 10
System of redress for an individual to use if they want to complain
Local complaints procedures
4 of 10
System of redress launched on 1st October 2007
Equality and Human Rights Commission
5 of 10
Source of advice and support to complain about the NHS, social services and local authorities
Citizens Adivce Bureau
6 of 10
Where individuals get adivsed on NHS complaints
NHS Direct
7 of 10
System of redress that offers confidential adivce, support and information on health-related matters to patients, their families and their carers
Patient Advice and Liaison Service
8 of 10
System of redress which supports young individuals
Child Support Agency
9 of 10
Set national standards for hospitals, care homes, dental and general practices. Providing them with safe and effective high quality care and encourage them to make improvements
Care Quality Commision
10 of 10
Other cards in this set
Card 2
Front
System of redress that can be used by a member of staff delivering babies
Back
Nursing and Midwifery Council
Card 3
Front
Type of policy 'O_ _ _ _ _ _ _ _ _ _ _ _ _'
Back
Card 4
Front
System of redress for an individual to use if they want to complain
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