Working in Health and social care 5.0 / 5 based on 1 ratingTeacher recommended ? Health & Social CareThe roles of organisations in the health and social care sector.BTEC NationalEdexcel Created by: Leia ComptonCreated on: 01-11-17 13:54 What is the public sector? A sector that provides services to the public 1 of 30 What are the four organsiations in the public sector? NHS England, NHS Scotland, NHS Wales, Health and Social Care Northern Ireland 2 of 30 What is primary health care? Care that can be provided by GP's , opticians and pharmacists, and can be accessed by a service user when he needs it 3 of 30 What is secondary health care? Care provied in a hospital 4 of 30 What is tertiary health care? Provides pecialist and complex services, e.g- spinal injury unit 5 of 30 What are NHS Foundation Trusts? Health services financed by the government that manage delivery of hospital services. 6 of 30 What do community health foundation trusts inlcude? Physiotheroay, pallative care, schools, occupational therapy, day centres 7 of 30 What does adult social care ;provde? Respite care, care in your own home , sheltered housing 8 of 30 What does childrens service invlude? Arrangements of fostering and adoption, safeguarding from harm ,day care for under 5's 9 of 30 What do hospitals provide? Inpatient and outpatient services 10 of 30 What are outpatient services? Include regular clinics and day surgeries 11 of 30 Whatr are inpatient services? Patients that need 24 hour care and support 12 of 30 Whta does hospice care do? Improve the quality of life for those with an incurable illness 13 of 30 What is residential care? Provides care to individuals in their own home 14 of 30 What does residential care involve? Washing, drerssing , taking medication 15 of 30 What is self referal? when an individual makes an appointment with a healthcare professional e.g- appointment with a doctor or optician. 16 of 30 What is third party referal? When a family, friend or relative contacts a care provider on your behalf 17 of 30 What is professional referal? When a care provider contacts another care provider for a service user in order to support them further. 18 of 30 What could be a barrier when accessing serviuces? English as an additional language, scarce resources (lack of beds), inconvinent location 19 of 30 If a service user complains they have the right for it to be…. Dealt with effectively, have it investigated formally ,be aware of the outcomes 20 of 30 What does the CQC do? Inpsects and monitors health care services in England to see that a high level of care is provided. 21 of 30 Where woud the CQC visit? Hospitals , clinics, dentists. 22 of 30 What does NICE do? It is responsible for providing guidance on current best practice in health care for specific conditions and diseases 23 of 30 What does OFSTED do? Inspects the services that provide education to children, young people and adults. They inspect schools, colleges and nurseries. 24 of 30 What do they base their judgement on? Standard of teaching, behaviour , management 25 of 30 What is an internal complaint? When allegations of poor practice are made against staff and are normally addressed through their organisations internal disciplinary systems. 26 of 30 What is an external complaint? In more serious instances, the GMC or HCPC may be involved. 27 of 30 What are the National occupational standards? Sets the standards of professional practice that should be met in the workplace. 28 of 30 What dsoes domiciallary care involve? Care in a service users own home. Such as, arrangement of transport, delivery of meals 29 of 30 Before extra care is provided local authority must assess that the service user has a ... Physical or mental impairement alongside; struggles with washing and dressing or managing their toilet needs or dressing appropriately etc 30 of 30
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